Get answers to all your queries about our 14-day free trial, plans, pricing, extra user fees, and much more.
What is Happilee.io?
Happilee.io is a WhatsApp Business API platform that helps businesses automate conversations, manage customer support, and send bulk notifications through WhatsApp. It provides tools like chatbots, shared inbox, and CRM integration to streamline customer engagement.
Does Happilee offer a 14-day free trial?
Yes, Happilee offers a 14-day free trial for new users. During this trial period, you can explore the platform’s features like chatbot building, shared inbox, and message automation without any charges. It’s a great way to test how Haappilee fits your business needs before committing to a paid plan.
Who can use Happilee.io?
Happilee is ideal for small to medium businesses looking to use WhatsApp for customer support, marketing, and sales automation. E-commerce, education consultants, healthcare providers, and service companies commonly benefit from Happilee’s features.
What are the benefits of using WhatsApp Business API?
- Automated customer conversations via chatbots
- Ability to send notifications like order updates and appointment reminders
- Support for multi-agent teams with a shared inbox
- Access to official WhatsApp features and compliance
- Integration with CRM and other business tools
How do I get started with Happilee?
Simply sign up on the Happilee.io platform, verify your Facebook Business Manager account, connect your WhatsApp business number, and you can start building chatbots or managing conversations right away.
Are there any additional charges apart from the subscription fee?
Yes, in addition to the platform subscription, you are also billed separately for WhatsApp Business API message charges as per Meta’s pricing. These charges vary by message type and recipient country.
What are WhatsApp Business API message charges in different countries? (in INR)
WhatsApp Business API message charges vary by country and message type. Meta (formerly Facebook) charges per conversation, not per message. Each conversation is categorized into four types: Marketing, Utility, Authentication, and Service. Below is a sample of estimated charges per conversation in INR (₹):
Country
Marketing (₹)
Utility (₹)
Authentication (₹)
Service (₹)
India
₹0.7846
₹0.115
₹0.115
₹0.00
United Kingdom
₹3.8747
₹1.6122
₹2.6249
₹0.00
United Arab Emirates
₹2.8164
₹1.1509
₹1.1509
₹0.00
Malaysia
₹6.3037
₹1.0262
₹1.0262
₹0.00
Nigeria
₹3.7851
₹0.4915
₹0.4915
₹0.00
Saudi Arabia
₹3.3292
₹0.842
₹0.842
₹0.00
South Africa
₹2.7821
₹0.5579
₹0.5579
₹0.00
Indonesia
₹3.0111
₹1.4653
₹2.1979
₹0.00
North America
₹1.8313
₹0.293
₹0.9889
₹0.00
Can I send bulk messages using Happilee?
Yes, Happilee supports broadcast messaging to customers who have opted in, allowing you to send promotions, updates, and announcements efficiently while complying with WhatsApp policies.
Does Happilee support chatbot creation without coding?
Absolutely! Happilee offers a no-code drag-and-drop chatbot builder, enabling you to create automated conversation flows without programming skills.
Can I integrate Happilee with my existing CRM?
Yes, Happilee supports integrations with popular CRMs like HubSpot, Zoho, and others, allowing seamless syncing of customer data and messages.
How can I get the WhatsApp blue tick (verified badge) for my business?
The blue tick on WhatsApp indicates that your business account has been officially verified by Meta (formerly Facebook) as a Verified Business Account. This adds an extra layer of trust and authenticity to your business profile on WhatsApp.
To apply for the blue tick:
- You must have an active WhatsApp Business API account (not just the WhatsApp Business app).
- Your business should be well-known, searchable, and have media or PR coverage.
- Submit a Verification Request through your WhatsApp Business Solution Provider (e.g., Happilee.io).
Meta will review your brand’s credibility based on various signals — including Facebook Business Manager verification, brand recognition, and press coverage.
✅ A strong online presence and reputable press coverage increases your chances of getting verified.
What is Happilee refund policy?
Happilee does not typically offer refunds once a subscription payment has been processed. As a user, you are encouraged to explore the platform during the 14-day free trial before committing to a paid plan.
If you believe you were charged in error or experienced a technical issue, you can contact Happilee’s support team for assistance. Refund requests are reviewed on a case-by-case basis, and approval is not guaranteed.
