Why Meta Business Agent Can’t Replace the WhatsApp Business API

Meta rolled out its own AI agent inside the WhatsApp Business app, and the question that followed almost immediately was some version of: does this make the WhatsApp Business API unnecessary? It’s a fair question. Both live on WhatsApp. Both use AI. Both come from Meta’s own ecosystem in some form. On the surface, itContinue reading "Why Meta Business Agent Can’t Replace the WhatsApp Business API"

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