Meta Business Agent for WhatsApp Business App: Complete Guide, Limits, and When You Need the API Instead
Meta Business Agent is a free AI assistant built into the WhatsApp Business app that replies to customers, shares product recommendations, and books simple appointments without any coding. It launched globally on June 3, 2026. The self serve version only works inside the WhatsApp Business app, not on the WhatsApp Business API, and it cannotContinue reading "Meta Business Agent for WhatsApp Business App: Complete Guide, Limits, and When You Need the API Instead"
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WhatsApp Service Message Pricing: October 2026 Update
What Will WhatsApp Charge for Service Replies Starting October 2026? From October 1, 2026, WhatsApp service messages are billable. A service message is any free-form reply your team or a third-party chatbot sends inside the 24-hour customer service window. It had been free since November 2024. From October it costs the same per-message rate asContinue reading "WhatsApp Service Message Pricing: October 2026 Update"
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Why Meta Business Agent Can’t Replace the WhatsApp Business API
Meta rolled out its own AI agent inside the WhatsApp Business app, and the question that followed almost immediately was some version of: does this make the WhatsApp Business API unnecessary? It’s a fair question. Both live on WhatsApp. Both use AI. Both come from Meta’s own ecosystem in some form. On the surface, itContinue reading "Why Meta Business Agent Can’t Replace the WhatsApp Business API"
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