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Is Automated Customer Support Really Cost-Effective?

Businesses combated the epidemic by providing quality products and services while taking the utmost care of their clients and staff. Customer behaviour changes compelled them to expedite these bars. People in different nations prefer to acquire necessities, their allegiance has been disrupted, and online ordering is becoming more popular. Customer service has risen to the

Features That Make A Good Website Chatbot

We all know what a website chatbot is by now. People are forced to use one of them in their daily routine corresponding to their requirements. Chatbots are a great tool for adding value and entertaining clients throughout the purchase cycle, whether you’re a developing startup or a more established company. Businesses anticipate using chatbots

WhatsApp Chatbot vs Web Chatbot: Advantages & Disadvantages

We all are trying hard to head first into chatbot technology to learn about how to accomplish it in our business and how to reap benefits. People jumping into this space must know about the difference between a WhatsApp Chatbot and Web Chatbot. To speed up with everything you need to know about: How you

WhatsApp Marketing vs. Email Marketing

WhatsApp and Email marketing are two powerful tools that can be used to reach out to potential customers. While both share the common purpose of connecting with customers, they differ in terms of the range they offer. It’s important to understand how WhatsApp and Email work and the pros and cons of each, so you

What makes a conversational AI different from a chatbot?

Chatbots have been regarded as the latest revolution in the customer care industry over the past few years, but it seems there is a new contender for that spot – conversational AI. Although the terms chatbot and conversational AI are used interchangeably, They are, in fact, not the same thing. In this article, I’ll attempt

Integrate ChatGPT into Whatsapp Chatbot

Introduction Chatbots have been around for a few years now, and they’re becoming more and more popular. Many businesses are now incorporating chatbots into their customer service strategies in order to provide faster and better service to their customers. ChatGPT is a revolutionary new chatbot platform that can be seamlessly integrated into your existing Whatsapp

Unlock the power of WhatsApp Marketing and transform your business

Whatsapp and Whatsapp marketing is essential for both personal communication as well as for business purposes. With over 2.44 billion users globally, WhatsApp is undoubtedly one of the most popular messaging apps. It’s so prominent that by understanding who’s using it and how we can strategize our businesses in a better manner. There are multiple

Conversational AI: Latest innovation in customer care

The year is 2023, and AI and other recently developed technologies have begun showing their true potential. Due to the lack of innovation in the field and technologies making huge leaps in terms of progress, this particular industry has been affected way too much. Auto rejection of calls and options to block unknown numbers means

Use a WhatsApp Business API to scale your business

WhatsApp is a huge online social platform with more than 2 billion users worldwide. This means that the potential for marketing in WhatsApp is also enormous. Giant enterprises and small-scale businesses have begun to use WhatsApp marketing effectively with the help of WhatsApp business and WhatsApp business API. Today we’ll be taking a deep dive

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